Mandy is a highly qualified Executive Coach and Development Consultant. With over 25 years’ experience leading clinical teams and service delivery in the NHS she appreciates the importance of supporting individuals and teams with their goals. She believes passionately that helping individuals realise their full potential will ensure they make the right choices and embrace change, both for themselves and the business. Mandy has considerable experience in team coaching and development and has facilitated regional and local leadership development programmes.
Mandy has an inclusive approach, creating an atmosphere that supports trust and openness. Using a blended approach of incisive questions and challenge, mixed with warmth and empathy, Mandy is totally committed to the client and their agenda. She is familiar with a wide range of coaching and development tools to help individuals and teams explore and think about their professional and personal goals.
Mandy is an accredited coach for the NHS Top Leaders Development programme, NHS England and has coached Directors, Clinicians and Leaders in a variety of organisations.
Designed and delivered a series of Appreciative Inquiry – Listening events for organisations including Mid York's NHS Trust during a significant period of transformational change.
Designed and delivered Practice Nurse Development Programmes and Action Learning sets for lead nurses at Leeds CCGs.
Expert in large and small group facilitation, working with staff at all levels: Designed and supported action-learning groups for managers and clinicians.
Mandy had extensive experience leading and directing clinical services prior to moving into organisational development full time in 2001. She has worked on national change projects involving a wide range of professional groups and was the lead for workforce development at Leeds PCT. In 2008, Mandy left the NHS to work independently, but still retains strong links with the service and is an accredited coach with the Yorkshire & Humber Coaching register.
"Through the development programme and Action learning set (ALS), Mandy has shown us how to grow as individuals and leaders. We are now able to explore and challenge each other’s views. The programme has given us strategies to deal with a whole range of things from chairing a meeting, to presenting to an audience and dealing with difficult problems"
Leeds Practice Nurse, Programme & ALS Group"Because of the ease between us we have explored many of the challenges and issues I have encountered over the year. Importantly, you are a really good reflector for me, you never flinch from turning it back to me and getting me to see again, often differently."
Lee Beresford, Director, Wakefield CCG"I had no idea that a 360 feedback session would be such fun and so interesting - and that was very much down to your warmth and your lovely style."
Professor Jenny Simpson, Clinical Advisor, Professional Standards NHS England